Office Image Checklist

OFFICE IMAGE CHECKLIST

Put a check in front of every item that you have.

1. As visitors approach the Cooperative Extension site, can they:

______ find the building easily

______ identify Cooperative Extension as a professional organization by professional signange which is visible day and night

______ find a parking space

______ see well-cared-for-lawn and landscaping

2. At entrances, do visitors:

______ find directions to each office

______ find directions to meeting rooms

______ find directions to restrooms

______ find directions to handicap facilities

______ know when and where events are scheduled

______ know where to go for information

3. Throughout the building, can visitors:

______ see the mission of Cooperative Extension

______ see information about program accomplishments through bulletin boards with news clippings, display of awards

______ learn about coming events

______ enjoy clean, orderly facilities that are in good repair

______ see neat, orderly desks and offices without excessive knickknacks

______ see indicators that we practice what we preach: healthy plants, nutritious snacks, paper recycling

4. In the reception area/information center will visitors find:

______ the area close to the main entrance

______ clues to what is available; i.e., a catalog of available publications

______ fact sheets and bulletins

______ information racks filled and accessible

______ consistent information in all publications

______ loan-out materials in working order, with neat, clean packaging

______ pleasant staff with a positive attitude and a professional appearance

______ staff alerted to people coming in for specific materials promised by agents

Now go back and review all the items that do not have check marks. What items can you change? How? By when?

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1.	As visitors approach the Cooperative Extension site, can they:
	______	find the building easily
	______	identify Cooperative Extension as a professional organization by professional signange which is visible day and night
	______	find a parking space
	______	see well-cared-for-lawn and landscaping
2.	At entrances, do visitors:
	______	find directions to each office
	______	find directions to meeting rooms
	______	find directions to restrooms
	______	find directions to handicap facilities
	______	know when and where events are scheduled
	______	know where to go for information
3.	Throughout the building, can visitors:
	______	see the mission of Cooperative Extension
	______	see information about program accomplishments through bulletin boards with news clippings, display of awards
	______	learn about coming events
	______	enjoy clean, orderly facilities that are in good repair
	______	see neat, orderly desks and offices without excessive knickknacks
	______	see indicators that we practice what we preach: healthy plants, nutritious snacks, paper recycling
4.	In the reception area/information center will visitors find:
	______	the area close to the main entrance
	______	clues to what is available; i.e., a catalog of available publications
	______	fact sheets and bulletins
	______	information racks filled and accessible
	______	consistent information in all publications
	______	loan-out materials in working order, with neat, clean packaging
	______	pleasant staff with a positive attitude and a professional appearance
	______	staff alerted to people coming in for specific materials promised by agents