
The following survey can help you analyze your organizational image. The survey should be completed separately by professional staff, support staff, advisory council members, and key clientele. Comparison of all four target audience attitudes can help shape your marketing plans. Results can be tabulated numerically by using the following scale.
To complete, place a check in the box that most accurately describes your personal feelings about your Cooperative Extension unit.
People's images of an organization create their reality of the organization. It is important to periodically analyze audience perceptions of your organization.
| Confusing organizational image | Clear organizational image | |
| Not responsive to client needs | Responsive to client needs | |
| Impersonal client service | Friendly client service | |
| Fragmented programs | New coordinated programs | |
| Poor quality outreach material | Top quality outreach material | |
| Poor organizational credibility | Good organizational credibility | |
| Impractical educational programs | Practical educational programs | |
| Poor value to local elected officials | Good value to local elected officials | |
| Unknown to state and federal elected officials | Well-known to state and federal elected officials | |
| Poor source of information to media | Good source of information to media |